When it comes to making your customers happy, providing a great nail service is paramount, however, building rapport can ensure your customers keep coming back time. A great way to build a relationship with your customers and ensure they become repeat customers is by providing a great conversation on top of a flawless mani. You most likely spend about an hour with each customer, so it can help to make the most of it. And let's be honest, it can be incredibly awkward sitting face to face with someone you don’t know very well in complete silence. Ask open-ended questions to keep the conversation going. If you’re stumped on what to talk...
People today are more health conscious than ever and are always looking for ways to live healthier lifestyles from the inside out. That’s why creating a healthier nail salon can help to attract customers and keep them coming back, not to mention make the environment safer for everyone, including your staff.
Nail salons can come with a variety of hazards for both staff and customers, that many people are now fully aware of and they often look for salons whose brand is in line with their values and ultimately prioritize health.
At SNS, we believe beauty and health are one, and we love to share our expert knowledge to ensure you build a...
