When it comes to making your customers happy, providing a great nail service is paramount, however, building rapport can ensure your customers keep coming back time. A great way to build a relationship with your customers and ensure they become repeat customers is by providing a great conversation on top of a flawless mani. You most likely spend about an hour with each customer, so it can help to make the most of it. And let's be honest, it can be incredibly awkward sitting face to face with someone you don’t know very well in complete silence. Ask open-ended questions to keep the conversation going. If you’re stumped on what to talk...
At SNS, we’re committed to supporting salon owners and nail techs in their business just as much as we are to providing superior nail care. Prioritizing reviews is essential for the success of your business. Learn why customer reviews are so important and how to successfully manage them to grow your business, boost sales, and get more customers into your salon. Customers can leave reviews on Google, Yelp, and more recently Apple Maps.
Common and Less Known Reasons That Reviews Matter
Build Credibility
Studies show customers trust online reviews just as much as personal recommendations, making them crucial to the success of your...
